Privacy Policy

1. Information we collect

We collect information you provide directly, data generated through your use of the Services, and data received from third parties you connect.

Personal information

• Name and email address
• Profile information and account preferences
• Communication history with our team

Facebook data

• Basic profile information
• Friends list (only with your permission)
• Pages you manage
• Posts and engagement data you explicitly share

2. How we use your information

We use the information we collect to:

• Provide, maintain, and improve the Services
• Process transactions and send related communications
• Send technical notices, updates, and security alerts
• Respond to your questions, requests, and feedback
• Analyze usage patterns to improve the product
• Detect, investigate, and prevent fraud or abuse

3. Facebook integration

When you connect your Facebook account, we access only the data required to deliver the feature you requested, in compliance with Facebook's Platform Terms and Developer Policies.

Access and permissions

• We request the minimum permissions necessary.
• You can revoke Bhalow's access at any time from your Facebook settings.
• We retain data only for as long as needed to provide the Services, per our retention guidelines.

Data sharing

Anonymized, aggregated data may be shared with Facebook for analytics in accordance with their policies. We never share personally identifiable Facebook data back to Facebook unless required to deliver the Service.

4. Information sharing

We do not sell, trade, or rent your personal information. We may disclose information only in these circumstances:

• When required by law or valid legal process
• In connection with a merger, acquisition, or sale of company assets
• With vetted service providers acting on our behalf under confidentiality obligations
• With your explicit consent

5. Data security

• Encryption in transit and at rest
• Regular security assessments and reviews
• Role-based access controls
• Mandatory privacy training for employees

No method of transmission or storage is 100% secure; we cannot guarantee absolute security, only industry-standard safeguards.

6. Your rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data — see our Data Deletion page
• Export your data in a structured, machine-readable format

7. Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings; disabling them may affect functionality.

8. Children's privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact us and we will delete it.

9. SMS communications and consent

If you provide a phone number, you consent to receive SMS messages including account alerts, transaction updates, and service notifications. Message and data rates may apply. Consent to messaging is not a condition of purchase. You can withdraw consent at any time by replying STOP to any message.

10. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you through the Services.